Choose the plan that’s right for you
PocketCarer makes it very easy to manage everything in one place.
Starter
Your care business, streamlined—perfect for solo providers and micro enterprises.
£20 /month
£200/year - All care planning & business management tools
- Add up to 8 clients (£3 per additional client)
- 25% off with partner discounts (check our Partners page)
- 2 months free with annual subscription
Teams
For self directed care teams and small businesses—easily share care notes and records across your team for smoother, more coordinated care.
£25 /month
£250/year - All care planning & business management tools
- Add up to 8 clients (£3 per additional client)
- Unlimited carers
- 25% off with partner discounts (check our Partners page)
- 2 months free with annual subscription
Pro
For a complete solution—use rostering tools to efficiently manage carer schedules and
£35 /month
£350/year - All care planning, business management & rostering features
- Add up to 8 clients (£3 per additional client)
- Unlimited carers
- 25% off with partner discounts (check our Partners page)
- 2 months free with annual subscription
Basic
Start strong with the essentials—everything you need to manage your first 3 clients.- Daily Notes
- Food Logs
- Fluid Logs
- Observations
- Body Maps
- Bowel Charts
- Contracts
Free
Enterprise Solution
Are you managing more than 50 clients? Please contact us to discuss a tailored solution for your needs.
Frequently Asked Questions (FAQ)
Who Can use PocketCarer?
• Self-Employed Carers and Personal Care Assistants:
• Self-Employed Carers managing their own or their families care services.
• Micro Providers: Small teams and micro providers offering personalised care services.
• Domiciliary Home Care Businesses and Care Homes
Whether you're an Self-Employed Carers carer, part of a small team, or representing a new/small/medium care business, PocketCarer provides tailored solutions to enhance your care planning and business management.
How do I signup?
You will receive full email instructions of how to create an account after you have attended either the group introduction session or a 1-1 demo.
Can I sign up on my mobile?
Yes you can but once you have created your account you will be diverted to download the PocketCarer app. You can access the desktop version of PocketCarer via a laptop or desktop computer.
How do I get the app?
If signing up for an account on a mobile device you will be diverted to the app or playstore to download the PocketCarer app. You can not create a new account in the app for this you need to go to the PocketCarer Website. To start using the app just log in with the details you created when setting up your account.
Alternatively you can search for PocketCarer in both the Apple app store and Google Playstore.
Is there a desktop version?
Yes there is, you can log in to the desktop version via the PocketCarer website with a laptop or desk top computer. If you are using your phone you will be diverted to the PocketCarer app.
How do I create a team?
Once you have created your PocketCarer account and added your first client you can start building your team, create carer profiles, add carer availability, set rotas, give permissions and add to client and team chat all from the desktop admin panel.
Why has the pricing changed?
In response to the growing number of teams and businesses adopting PocketCarer, we've moved to a more equitable model. Instead of charging per carer, we now charge per client. This means you can add as many carers as needed to your account at no additional cost, paying only for the number of clients you manage. With packages starting at £20 a month for 5 clients (that’s just £4 per client!), our pricing ensures fairness and flexibility for all.
How much does it cost and what is included?
Our starting package is £20 a month for 5 clients, if you have more than 5 clients check our pricing page to work out the best deal for you – link to pricing page
At PocketCarer we charge just one price for all features*, no additional add ons or extra’s what you see is what you get. It is important to us that digital care planning is accessible and affordable for everyone.
*Rostering, Carer Profiles and Carer Availability not available on the Starter or Flex packages
What is the relatives app?
Keep everyone in the loop and update with the relatives app. Invite clients and relatives to download their own version of PocketCarer that gives them instant access to all their care records and more at no additional cost.
How can I access support?
You can access support via clicking the support page on the PocketCarer website or alternatively going to the my account section in the PocketCarer app and clicking on the support button. Enter your message and click send. We aim to respond to all support messages within 1 hour.
Do you offer onboarding and training?
Yes we do, contact us to book in a demo so we can discuss your needs.
Can I refer others?
Yes PocketCarer offers a referral system, upon signing up for PocketCarer you will be issued with a referral code. For every new member that signs up using your code you both receive a 15% discount on your PocketCarer subscription for 3 months.
Discounts can be accumulated so the more new sign ups using your code the bigger the discount you receive.
I currently us a NACAS discount, can I still use this?
Yes the 25% NACAS discount can still be applied when subscribing via the billing page on the PocketCarer desktop version.
NACAS members can find the PocketCarer discount code in the member portal on the NACAS website.