Choose the plan that’s right for you
PocketCarer makes it very easy to manage everything in one place.
Free
Dive into the essentials, absolutely free!- Daily Notes
- Food Logs
- Fluid Logs
- Observations
- Body Maps
- Bowel Charts
Starter
Embark on your care management journey with our Starter Package, available at just £20/month or an even more affordable £200/year with an annual subscription.- Unleash amazing features* for up to 8 clients, costing just £2.5 per client.
- Flexible Care Team: Seamlessly integrate unlimited carers.
Exclusive Offer: Enjoy a 14-day free trial! No payment until the trial concludes.
25% Discount for NACAS members
How to Get Started:Book onto one of our Getting Started" Cohort groups.
Cohort Session: “Getting Started” covers signing up, how to set up your first client, how to add relatives and how to get the most out of PocketCarer. This is a great opportunity to see how the app works and the opportunity to ask any questions you may have.
*This package does not include, rostering, carer profiles or carer availability
Flex
Growing your business then the Flex Package is for you, available at just £60/month or an even more affordable £600/year with an annual subscription.- Unleash amazing features* for up to 15 clients.
- Flexible Care Team: Seamlessly integrate unlimited carers.
Exclusive Offer: Enjoy a 14-day free trial! No payment until the trial concludes.
25% Discount for NACAS members
How to Get Started:Book onto one of our Getting Started" Cohort groups.
Cohort Session: “Getting Started” covers signing up, how to set up your first client, how to add relatives and how to get the most out of PocketCarer. This is a great opportunity to see how the app works and the opportunity to ask any questions you may have.
*This package does not include, rostering, carer profiles or carer availability
Pro
Step into the world of Pro, crafted to streamline your care processes. Priced at £150/month or a budget-friendly £1500/year with an annual subscription.- Full access to all PocketCarer features for up to 25 clients.
- Flexible Care Team: Seamlessly integrate unlimited carers, create rosters, carers availability and create carer profiles.
Receive 4 hours of comprehensive online onboarding support, tailored across multiple sessions if required.
Benefit from two specialised carer training online sessions, ensuring a smooth transition for your staff into the PocketCarer ecosystem.
Optional In-Person Onboarding:For a hands-on experience, in-person onboarding and training can be arranged. Prices start from £300 per day based on your specific requirements.
Get started by booking a Demo Now.
Elite
Discover the pinnacle of care management with the Elite package, priced at £250/month or an economical £2500/year with an annual subscription, accommodating up to 50 clients and an unlimited number of carers.- Seamless Integration: Add an unlimited number of carers.
- Full Access to All Features: Unlock the complete suite of tools for a comprehensive care management experience.
Experience full onboarding support and training for your care staff, ensuring a smooth integration.
Benefit from priority customer support for expedited issue resolution.
Optional In-Person Onboarding:Immerse yourself in an on-site experience with in-person onboarding and training, starting from £300 per day based on your specific requirements.
Book a DemoExplore the advanced capabilities of the Elite Package. Schedule a demo to see how our platform can redefine your care management.
Enterprise Solution
Frequently Asked Questions (FAQ)
Who Can use PocketCarer?
• Self-Employed Carers and Personal Care Assistants:
• Self-Employed Carers managing their own or their families care services.
• Micro Providers: Small teams and micro providers offering personalised care services.
• Domiciliary Home Care Businesses and Care Homes
Whether you're an Self-Employed Carers carer, part of a small team, or representing a new/small/medium care business, PocketCarer provides tailored solutions to enhance your care planning and business management.
How do I signup?
You will receive full email instructions of how to create an account after you have attended either the group introduction session or a 1-1 demo.
Can I sign up on my mobile?
Yes you can but once you have created your account you will be diverted to download the PocketCarer app. You can access the desktop version of PocketCarer via a laptop or desktop computer.
How do I get the app?
If signing up for an account on a mobile device you will be diverted to the app or playstore to download the PocketCarer app. You can not create a new account in the app for this you need to go to the PocketCarer Website. To start using the app just log in with the details you created when setting up your account.
Alternatively you can search for PocketCarer in both the Apple app store and Google Playstore.
Is there a desktop version?
Yes there is, you can log in to the desktop version via the PocketCarer website with a laptop or desk top computer. If you are using your phone you will be diverted to the PocketCarer app.
How do I create a team?
Once you have created your PocketCarer account and added your first client you can start building your team, create carer profiles, add carer availability, set rotas, give permissions and add to client and team chat all from the desktop admin panel.
Why has the pricing changed?
In response to the growing number of teams and businesses adopting PocketCarer, we've moved to a more equitable model. Instead of charging per carer, we now charge per client. This means you can add as many carers as needed to your account at no additional cost, paying only for the number of clients you manage. With packages starting at £20 a month for 5 clients (that’s just £4 per client!), our pricing ensures fairness and flexibility for all.
How much does it cost and what is included?
Our starting package is £20 a month for 5 clients, if you have more than 5 clients check our pricing page to work out the best deal for you – link to pricing page
At PocketCarer we charge just one price for all features*, no additional add ons or extra’s what you see is what you get. It is important to us that digital care planning is accessible and affordable for everyone.
*Rostering, Carer Profiles and Carer Availability not available on the Starter or Flex packages
What is the relatives app?
Keep everyone in the loop and update with the relatives app. Invite clients and relatives to download their own version of PocketCarer that gives them instant access to all their care records and more at no additional cost.
How can I access support?
You can access support via clicking the support page on the PocketCarer website or alternatively going to the my account section in the PocketCarer app and clicking on the support button. Enter your message and click send. We aim to respond to all support messages within 1 hour.
Do you offer onboarding and training?
Yes we do, contact us to book in a demo so we can discuss your needs.
Can I refer others?
Yes PocketCarer offers a referral system, upon signing up for PocketCarer you will be issued with a referral code. For every new member that signs up using your code you both receive a 15% discount on your PocketCarer subscription for 3 months.
Discounts can be accumulated so the more new sign ups using your code the bigger the discount you receive.
I currently us a NACAS discount, can I still use this?
Yes the 25% NACAS discount can still be applied when subscribing via the billing page on the PocketCarer desktop version.
NACAS members can find the PocketCarer discount code in the member portal on the NACAS website.